We seek to improve the everyday lives of people as they interact with the world around them.
We work with organisations such as Telstra, Qantas, AMP, NRMA, The State Library of Victoria, the NSW Department of Police and Justice, and the NSW Department of Education and Communities to do just that.
How do I become a customer experience or service designer? Is there a particular path I should take? How transferable are my current skills? We get asked these questions a lot so have put together some tips for people wanting to work in this space. In a nutshell: 1. Hone your hard and soft skills. 2. Explore: read, attend events, talk to people. 3. Clear pitch when contacting employers.