Meld Studios- Service Design and Interaction Design

Ira Glass on storytelling

In his sold-out Sydney Festival shows in January of 2012, Ira Glass gave tips on how to tell a good story. It was a great opportunity to learn from a very talented and seasoned storyteller. [...] →

5 useful concepts when practicing service design

Towards the end of last year, Jono and I attended the 3 day Intensive Service Design Course at UNSW (November 21–23) lead by Marc Stickdorn. It was a fun and insightful experience with lots of acting and performing and also [...]

Service design, interaction design & design thinking

I was recently in the position of needing to articulate for a group of people what it is I mean when I use certain phrases/terms – interaction design, service design, and design thinking in particular. For reference, here they are. They’re [...]

Out with the old, in with the new

Yesterday Steve and I presented some rough concepts to a client. Nothing new there, but the client’s reaction to them made me reflect on the difference between my old way of working (pre-Meld) and my new methods of creating work [...]