Service design workshops in Canberra, Melbourne & Sydney in March

Melb workshop

We will be running our popular series of service design workshops in Canberra, Melbourne and Sydney in March. These workshops will immerse you in human centred design, design thinking and service design.

The workshops in each city are spread across three days. You can either sign up for a specific day that suits your interests, or join us for all three days. Join us for an individual day for $625, or all three days for $1,800.

What people say about our workshops

“I loved this 3 day workshop! Iain and Karina know their stuff, and have inspired me to think more holistically about using HCD principles and techniques. I feel confident I can influence and create change.”

“Thanks for a fun and informative introduction to Human Centered Design. Great facilitation and group activities. I really enjoyed the 3 day course.”

“So great to see/hear work with optimism and creativity having such meaningful impact in what can otherwise be dry business/gov strategies. Definitely received so many answered to roadblocks in our current customer focus and cultural change. Thank you.”

“This is the only service design course I know of that addresses the intersection between tools, socialisation and organisation/of project activities. You nailed it.”

“When asked “is there anything from the past 3 days that you think you could apply to your work?” …… I am struggling to think of anything that I won’t apply to work!”

Service design workshops (Canberra) – 14th to 16th March

  • Day One: Customer research and journey mapping
  • Day Two: Concept generation and prototyping
  • Day Three: Concepts to implementation – and other challenges

See more details about Service design workshops (Canberra) and book tickets at Eventbrite.

Service design workshops (Melbourne) – 20th to 22nd March

  • Day One: Customer research and journey mapping
  • Day Two: Concept generation and prototyping
  • Day Three: Concepts to implementation – and other challenges

See more details about Service design workshops (Melbourne) and book tickets at Eventbrite.

Service design workshops (Sydney) – 26th to 28th March

  • Day One: Customer research and journey mapping
  • Day Two: Concept generation and prototyping
  • Day Three: Concepts to implementation – and other challenges

See more details about Service design workshops (Sydney) and book tickets at Eventbrite.