Improving wayfinding at Melbourne’s busiest train station

 

 

New digital displays at Flinders Street Station, showing colour coded lines.

Those of you lucky enough to live in Melbourne, may have seen the new digital displays at Flinders Street station. This is a project I was lucky enough to work on with Public Transport Victoria last year, and over on Medium I have published a more detailed account of the project, including:

  • The rationale for changing designs
  • The usability testing approach we took
  • Our learnings and iterations