Author Archives: Janna
Meld Studios attending the Service Design Global Conference
Meld Studios is excited to have four studio members attending the Service Design Global Conference in San Francisco October 20th & 21st. Iain Barker and I will be giving a talk about service mapping, this time focusing on the value [...]
Levels of Context: The impact of zoom on the contexts we research, design for & implement within
I had the fortune of presenting on a topic of great interest to me – context – at UX Australia this past August. I was inspired to think about how we can best design with different levels of context in [...]
Service mapping: Understanding today, envisioning tomorrow, and planning a path
In order to deliver appropriate service to your customers, and for your customers to receive and experience the service as you intend, service mapping can provide you with three things: Current state: A reflection on the service you provide today, [...]
Niina, Jono and Kimberley, welcome to Meld Studios!
…and now we are six.Meld Studios is excited to introduce three very talented individuals that will strengthen and broaden our studio’s capabilities. Please join me in welcoming Niina Talikka, Jono Yang and Kimberley Crofts. Take a look at their bios. [...]
