Upcoming with Meld in March

There are so many opportunities for you to come, learn and discuss with Meld Studios in March. Take a look and join us!   Service Design Workshops – Canberra March 5, 6 & 7, 9am – 5pm Join us for these three single-day workshops in which we will immerse...

Culture is not a numbers game

Culture is a hot topic. Not only has the connection between organisational culture and profitability been firmly established, but also boards and executives are learning the increased personal accountability they have for culture. In this climate there is naturally a search towards solutions. High on the list of...

Two organisation design events in March (Sydney)

We are delighted to offer two organisation design events in Sydney this March. In light of the Hayne Royal Commission, never has the connection between organisational purpose, culture, ways of working and customer-centricity been higher profile. Please join us for: Design Salon: Designing Better Organisations - 5:30 to...

MeldFest 2019 – Delivering on our mission

January is a time of natural reflection and gathering. At Meld, it's part of our DNA to do this as a collective, and MeldFest is a time for us to align and define who we are as Meld together, the role we play, and the...

Hayne Royal Commission: ABC Canberra interview

In the pre-cursor to the release of the Hayne Royal Commission report, Meld Studio's co-founder, Steve Baty, gave an excellent interview to ABC Canberra about the broader implications of the report for the financial services sector. Well worth a listen, the interview with Steve starts around 05:45...

Human centred design training in Melbourne, Canberra and Sydney

Start 2019 by building your skills and helping your organisation deliver more value to all stakeholders. We are delighted to announce that we’ll be running our popular service design workshop series again in Melbourne (18-20 February), Canberra (5-7 March) and Sydney (18-20 March). Join us for one...

Designing for designers

My name is Laura, I am the Studio Manager for Meld Studios in Sydney and Melbourne. This blog post is about my experience at Meld and how it has shaped me, my role and changed my mindset as a whole. Background I come from a corporate background...

Organisational empathy programs

Most people in most organisations are in a fairly unenviable situation – their organisation is switching on to “customer-centricity”, yet they have absolutely no direct interaction with customers to provide insight into their actions and decisions. Add to this the fact that those working at the...

Organisational culture: Three ways to really set the tone from the top

Having spent the best part of the last year peering from behind the sofa at the outpouring of cultural and customer ugliness revealed by the Hayne Royal Commission, the past week has seen some cause for optimism for those that care about organisational culture and customer...

Purpose should drive culture

Most organisations have a well-intentioned purpose or mission that is their foundation stone. The purpose defines their reason for being – this is why we established our business, this is what we set out to achieve, it is what we collectively strive for. The purpose...