Author Archives: kimberley

Meld Friday sessions: a research brainstorm

On Friday last it was my turn to organise the activity for our Meld Friday Sessions. I’ve been doing some prep. for a new service design project and at the same time I’ve been reviewing my year of being a [...]

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kimberley

Ira Glass on storytelling

In his sold-out Sydney Festival shows in January of 2012, Ira Glass gave tips on how to tell a good story. It was a great opportunity to learn from a very talented and seasoned storyteller. [...]

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kimberley

Out with the old, in with the new

Yesterday Steve and I presented some rough concepts to a client. Nothing new there, but the client’s reaction to them made me reflect on the difference between my old way of working (pre-Meld) and my new methods of creating work [...]

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kimberley

Picnic Festival, Amsterdam 2011

In September I was lucky enough to go to Amsterdam to attend Picnic, a three day festival of design, science, technology, media and business. Here’s a short review. [...]

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kimberley

Showing the story behind the data

Qualitative insights make quantitative data penetrable. A brief post on the importance of revealing the story behind the data. [...]

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kimberley

Making Ideas Happen

How do you turn inspiration into action? How do you learn from failure? How do you help organisations to innovate? These were some of the questions posed at IF Talks – Making Ideas Happen – a ‘deliberately small’ gathering of [...]

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kimberley

Monitoring noise levels of customer communication

The design of customer communications needs to target customers with ‘the right information, in the right place, at the right time’. [...]

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kimberley