Using human-centred design methods in museums

Over five months in 2017 we coached over 40 staff from the Museum of Applied Arts & Sciences (MAAS) in human-centred design methods using a ‘design sprint’ process. The goal of each sprint was to generate and test ideas to improve the visitor experience in the...

Field Research Masterclass with Jan Chipchase

Meld Studios is excited to host a masterclass with Jan Chipchase. Jan has extensive experience running international field work projects, is the founder of Studio D Radiodurans, and the author of The Field Study Handbook.In this full day workshop Jan will show you how to run...

What designers can learn from ethnography

This post will not give you methods and approaches to walk away with and apply to your work. Instead, it is a story about my experience at the Ethnographic Praxis in Industry Conference (EPIC) 2016 and how it confronted how I see my role as...

    The value of people ‘seeing themselves’ in the change.

    Within Meld we talk a lot about the value of clients and their colleagues seeing themselves in the change. Yes, what we design has to be a reflection of the people it is designed for, their needs and desires, but the change needed to deliver...