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	<description>- Service Design and Interaction Design</description>
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		<title>User Experience: A response to Adam Connor</title>
		<link>http://www.meldstudios.com.au/2012/02/22/response-adam-connor/</link>
		<comments>http://www.meldstudios.com.au/2012/02/22/response-adam-connor/#comments</comments>
		<pubDate>Wed, 22 Feb 2012 02:52:16 +0000</pubDate>
		<dc:creator>Steve</dc:creator>
				<category><![CDATA[Customer experience]]></category>
		<category><![CDATA[Musings]]></category>

		<guid isPermaLink="false">http://www.meldstudios.com.au/?p=1144</guid>
		<description><![CDATA[What follows is a response to Adam Connor&#8217;s attempt to articulate his personal definitions and beliefs about UX Design. I appreciate the effort required to make such an attempt, and respect that these are his beliefs and will try to<span class="read-more"> <a href="http://www.meldstudios.com.au/2012/02/22/response-adam-connor/">[...]</a></span>]]></description>
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		<slash:comments>0</slash:comments>
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		<item>
		<title>Meld Friday sessions: a research brainstorm</title>
		<link>http://www.meldstudios.com.au/2012/02/13/meld-friday-sessions-research-brainstorm/</link>
		<comments>http://www.meldstudios.com.au/2012/02/13/meld-friday-sessions-research-brainstorm/#comments</comments>
		<pubDate>Mon, 13 Feb 2012 03:48:18 +0000</pubDate>
		<dc:creator>kimberley</dc:creator>
				<category><![CDATA[Musings]]></category>

		<guid isPermaLink="false">http://www.meldstudios.com.au/?p=1137</guid>
		<description><![CDATA[On Friday last it was my turn to organise the activity for our Meld Friday Sessions. I&#8217;ve been doing some prep. for a new service design project and at the same time I&#8217;ve been reviewing my year of being a<span class="read-more"> <a href="http://www.meldstudios.com.au/2012/02/13/meld-friday-sessions-research-brainstorm/">[...]</a></span>]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>A spirituality of technology&#8230;</title>
		<link>http://www.meldstudios.com.au/2012/01/29/spirituality-technology/</link>
		<comments>http://www.meldstudios.com.au/2012/01/29/spirituality-technology/#comments</comments>
		<pubDate>Sun, 29 Jan 2012 12:53:10 +0000</pubDate>
		<dc:creator>Steve</dc:creator>
				<category><![CDATA[Musings]]></category>
		<category><![CDATA[design]]></category>
		<category><![CDATA[humanizing]]></category>
		<category><![CDATA[spirituality]]></category>
		<category><![CDATA[technology]]></category>

		<guid isPermaLink="false">http://www.meldstudios.com.au/?p=1132</guid>
		<description><![CDATA[In his recent article &#8220;Heart of Darkness: A mild polemic&#8221; Jon Kolko quotes a line from me. We had been discussing the article and the topic; here is the full version of what I wrote. I didn&#8217;t want it to<span class="read-more"> <a href="http://www.meldstudios.com.au/2012/01/29/spirituality-technology/">[...]</a></span>]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Ira Glass on storytelling</title>
		<link>http://www.meldstudios.com.au/2012/01/18/ira-glass-storytelling/</link>
		<comments>http://www.meldstudios.com.au/2012/01/18/ira-glass-storytelling/#comments</comments>
		<pubDate>Wed, 18 Jan 2012 05:48:27 +0000</pubDate>
		<dc:creator>kimberley</dc:creator>
				<category><![CDATA[Musings]]></category>

		<guid isPermaLink="false">http://www.meldstudios.com.au/?p=1120</guid>
		<description><![CDATA[In his sold-out Sydney Festival shows in January of 2012, Ira Glass gave tips on how to tell a good story. It was a great opportunity to learn from a very talented and seasoned storyteller. <a href="http://www.meldstudios.com.au/2012/01/18/ira-glass-storytelling/">[...] <span class="meta-nav">&#8594;</span></a>]]></description>
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		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>5 useful concepts when practicing service design</title>
		<link>http://www.meldstudios.com.au/2012/01/16/concepts-practicing-service-design/</link>
		<comments>http://www.meldstudios.com.au/2012/01/16/concepts-practicing-service-design/#comments</comments>
		<pubDate>Mon, 16 Jan 2012 03:20:23 +0000</pubDate>
		<dc:creator>Santiago Ruiz</dc:creator>
				<category><![CDATA[Service design]]></category>

		<guid isPermaLink="false">http://www.meldstudios.com.au/?p=1046</guid>
		<description><![CDATA[Towards the end of last year, Jono and I attended the 3 day Intensive Service Design Course at UNSW (November 21–23) lead by Marc Stickdorn. It was a fun and insightful experience with lots of acting and performing and also<span class="read-more"> <a href="http://www.meldstudios.com.au/2012/01/16/concepts-practicing-service-design/">[...]</a></span>]]></description>
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		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Service design, interaction design &amp; design thinking</title>
		<link>http://www.meldstudios.com.au/2012/01/12/service-design-interaction-design-design-thinking/</link>
		<comments>http://www.meldstudios.com.au/2012/01/12/service-design-interaction-design-design-thinking/#comments</comments>
		<pubDate>Thu, 12 Jan 2012 06:28:20 +0000</pubDate>
		<dc:creator>Steve</dc:creator>
				<category><![CDATA[Interaction design]]></category>
		<category><![CDATA[Musings]]></category>
		<category><![CDATA[Service design]]></category>
		<category><![CDATA[definitions]]></category>
		<category><![CDATA[design]]></category>
		<category><![CDATA[design thinking]]></category>
		<category><![CDATA[interaction design]]></category>
		<category><![CDATA[service design]]></category>

		<guid isPermaLink="false">http://www.meldstudios.com.au/?p=1033</guid>
		<description><![CDATA[I was recently in the position of needing to articulate for a group of people what it is I mean when I use certain phrases/terms &#8211; interaction design, service design, and design thinking in particular. For reference, here they are. They&#8217;re<span class="read-more"> <a href="http://www.meldstudios.com.au/2012/01/12/service-design-interaction-design-design-thinking/">[...]</a></span>]]></description>
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		<slash:comments>4</slash:comments>
		</item>
		<item>
		<title>Out with the old, in with the new</title>
		<link>http://www.meldstudios.com.au/2012/01/06/old/</link>
		<comments>http://www.meldstudios.com.au/2012/01/06/old/#comments</comments>
		<pubDate>Fri, 06 Jan 2012 05:57:06 +0000</pubDate>
		<dc:creator>kimberley</dc:creator>
				<category><![CDATA[Presenting]]></category>

		<guid isPermaLink="false">http://www.meldstudios.com.au/?p=1024</guid>
		<description><![CDATA[Yesterday Steve and I presented some rough concepts to a client. Nothing new there, but the client&#8217;s reaction to them made me reflect on the difference between my old way of working (pre-Meld) and my new methods of creating work<span class="read-more"> <a href="http://www.meldstudios.com.au/2012/01/06/old/">[...]</a></span>]]></description>
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		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>Rigorous process does not equal great service experience</title>
		<link>http://www.meldstudios.com.au/2011/12/19/process-equal-experience/</link>
		<comments>http://www.meldstudios.com.au/2011/12/19/process-equal-experience/#comments</comments>
		<pubDate>Mon, 19 Dec 2011 09:01:42 +0000</pubDate>
		<dc:creator>Iain</dc:creator>
				<category><![CDATA[Customer experience]]></category>
		<category><![CDATA[Service design]]></category>

		<guid isPermaLink="false">http://www.meldstudios.com.au/?p=1003</guid>
		<description><![CDATA[A drive for consistent processes and service experience can leave services feeling sterile and those involved in the delivery of the service neutered <a href="http://www.meldstudios.com.au/2011/12/19/process-equal-experience/">[...] <span class="meta-nav">&#8594;</span></a>]]></description>
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		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Reflections on 2011</title>
		<link>http://www.meldstudios.com.au/2011/12/19/reflections-2011/</link>
		<comments>http://www.meldstudios.com.au/2011/12/19/reflections-2011/#comments</comments>
		<pubDate>Mon, 19 Dec 2011 02:58:44 +0000</pubDate>
		<dc:creator>Iain</dc:creator>
				<category><![CDATA[Musings]]></category>

		<guid isPermaLink="false">http://www.meldstudios.com.au/?p=996</guid>
		<description><![CDATA[2011 has been an exciting year for Meld Studios. The following are some of the highlights of the year. <a href="http://www.meldstudios.com.au/2011/12/19/reflections-2011/">[...] <span class="meta-nav">&#8594;</span></a>]]></description>
		<wfw:commentRss>http://www.meldstudios.com.au/2011/12/19/reflections-2011/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Service Design: A Twitter discussion with Dave Gray &amp; friends</title>
		<link>http://www.meldstudios.com.au/2011/12/02/service-design-twitter-discussion-dave-gray-friends/</link>
		<comments>http://www.meldstudios.com.au/2011/12/02/service-design-twitter-discussion-dave-gray-friends/#comments</comments>
		<pubDate>Fri, 02 Dec 2011 02:03:45 +0000</pubDate>
		<dc:creator>Steve</dc:creator>
				<category><![CDATA[Musings]]></category>
		<category><![CDATA[Service design]]></category>
		<category><![CDATA[business]]></category>
		<category><![CDATA[Dave Gray]]></category>
		<category><![CDATA[design]]></category>
		<category><![CDATA[service design]]></category>
		<category><![CDATA[strategy]]></category>
		<category><![CDATA[Twitter]]></category>

		<guid isPermaLink="false">http://www.meldstudios.com.au/?p=972</guid>
		<description><![CDATA[The following conversation took place via Twitter on Tuesday 29th November (late Monday 28th November in north america) between myself, Dave Gray, and a variety of other people. The topic was Service Design, with two main sub-topics: the main challenge<span class="read-more"> <a href="http://www.meldstudios.com.au/2011/12/02/service-design-twitter-discussion-dave-gray-friends/">[...]</a></span>]]></description>
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		<slash:comments>0</slash:comments>
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