Publications

As well as our site, we’ve been featured in a number of other places.

2012

• Steve Baty quoted in: How important are UX Degrees?
  UXmatters, January 23, 2012

2011

• Levels of context
  presentation by Janna DeVylder, UX Australia ’11, August, 2011
• Steve Baty quoted in: Teamwork and Collaboration Across Departments
  UXmatters, May 23, 2011
• Steve Baty quoted in: A UX Vision’s Purpose and Benefits
  UXmatters, March 21, 2011
• Customer experience and intranets in the context of service design
  presentation by Iain Barker, Intranets ’11, May 12, 2011
• Mapping a service
  presentation by Iain Barker and Janna DeVylder, Service Design ’11, May 3, 2011
• Experiences are emotional by Steve Baty
  Johnny Holland, February 3, 2011

2010

• Radio Johnny: Steve Baty and Janna DeVylder on UX Hong Kong – interview
  Johnny Holland, December 10, 2010
• Steve Baty quoted in: Analyzing data from field studies
  UXmatters, September 20, 2010
• Design thinking: Is this our ticket to the big table? slidecast of presentation by Iain Barker
  UX Australia, August 26, 2010
• The Strategic Arc of Interaction Design: Moving Towards Holistic System Design by Steve Baty
  Core 77, August 3, 2010
• UX Design: What it is, What it Takes, and Where it’s Going – interview with Iain Barker
  Sitepoint, July 29, 2010
• Janna DeVylder at Sydney Service Design Thinks & DrinksJuly 27, 2010
• Steve Baty quoted in: Building a UX Group
  UXmatters, February 22, 2010

2009

• UX Book Club, one year on by Steve Baty
  Johnny Holland, November 25, 2009
• Transformation: Analysis Techniques pt 4 by Steve Baty
  Johnny Holland, October 20, 2009
• Audience Segmentation Models by Steve Baty
  UXmatters, September 21, 2009
• An interview with Joe Lamantia by Steve Baty
  Johnny Holland, September 1, 2009
• Pragmatism or idealism: A user experience conundrum presentation by Iain Barker
  UX Australia, August 27, 2009
• Steve Baty quoted in: Effective UX in a Corporate Environment
  UXmatters, August 17, 2009
• Manipulating Data: Analysis Techniques pt 3 by Steve Baty
  Johnny Holland, August 10, 2009
• Being an experience-led organization by Steve Baty
  Johnny Holland, June 30, 2009
• What is an Experience Strategy? by Steve Baty
  Johnny Holland, June 4, 2009
• Save me from myself: designing for multi-tasking by Janna DeVylder
  Johnny Holland, May 25, 2009
• All about Card Sorting: An interview with Donna Spencer by Steve Baty
  UX Matters, May 25, 2009
• UX Book Clubs by Steve Baty
  Boxes and Arrows, May 16th, 2009
• User research for personas and other audience models by Steve Baty
  UX Matters, April 27th, 2009
• Information Architecture: Blueprints for the Web – review by Steve Baty
  Designer’s review of books, April 17th, 2009
• Deconstruction: Analysis techniques pt 2 by Steve Baty
  Johnny Holland, April 14th, 2009
• Summary of the 10th IA Summit: Day 1, Day 2, & Day 3 by Steve Baty
  Johnny Holland, April 4th – 6th, 2009
• Patterns in UX Research by Steve Baty
  UXMatters, February 23rd, 2009
• Deconstructing Analysis Techniques by Steve Baty
  Johnny Holland, February 18, 2009
• Steve Baty quoted in: Ask UXMatters: Evaluating UX/ Incorporating UX Design into a project / Using Flash on the Home page
  UX Matters, January 22, 2009.
• Steve Baty quoted in: 10 Common Misconceptions of User Experience Design, by Whitney Hess
  Mashable, January 9, 2009.

2008

• Sample Size Oddities by Steve Baty
  UX Matters, November 17, 2008.
• Execution is Everything by Steve Baty
  UX Matters, August 18, 2008.
• Context is everything presentation by Iain Barker
  OZ IA, June 26, 2008
• Bite-sized UX Research by Steve Baty
  UX Matters, May 7, 2008.
• Closing the Communication Loop by Steve Baty
  UX Matters, March 12, 2008.

2007

• Trust in the Little Things by Steve Baty
  UX Matters, November 19, 2007.
• Conducting Successful Interviews with Project Stakeholders by Steve Baty
  UX Matters, September 10, 2007.
• Measuring the success of a classification system by Iain Barker
  Boxes and Arrows, April 24, 2007
• User Research Doesn’t Prove Anything by Steve Baty
  UX Matters, March 20, 2007.

2006

• Subjectivity and Objectivity in Practice by Steve Baty
  UX Matters, November 6, 2006.
• Brand Experience in User Experience Design by Steve Baty
  UX Matters, July 24, 2006
• Experiencia de marca y diseño de experiencia de usuario by Steve Baty
  Translation into Spanish of Brand Experience in User Experience Design

2005

• Information scent: helping people find the content they want by Iain Barker
  Step Two Designs, August 2, 2005.
• What is information architecture? by Iain Barker
  Step Two Designs, May 2, 2005
• Steve Baty quoted in: What Users Want
  Builder au, March 21, 2005
• Steve Baty quoted in: Herding a Team of Developers
  Builder au, January 24, 2005.

2004

• Steve Baty quoted in: Turning Techies into Managers
  Builder au, April 22, 2004.
• Value-based approach to Web site design Part 3 by Steve Baty
  Builder au, February 27, 2004.
• Value-based approach to Web site design Part 2 by Steve Baty
  Builder au, February 23, 2004.
• Value-based approach to Web site design Part 1 by Steve Baty
  Builder au, February 11, 2004.

2003

• Balancing Web Development Teams by Steve Baty
  Builder au, August 6, 2003