Jonathan is an experienced Service Designer and has worked with a range of large-scale organisations over the years. He has guided stakeholders and customers through all phases of the design process, including qualitative research, concept generation, prototyping and testing, to final delivery.
Jonathan has a passion in the design of the urban environment and is a strong proponent for citizen engagement throughout the design process. Before joining Meld, Jonathan worked closely with the Student Service Unit at the University of Technology Sydney with the aim to improve the quality of services for students.
Jonathan holds a Masters degree in Design from the University of Technology Sydney with an emphasis in human centered design and design for social change. He also holds a Bachelor’s degree in Design (Interior) from Unitec New Zealand with previous studies in Science at the University of Auckland.