Design is a life long apprenticeship

Alexandra Almond breaks down the Service Design Now 2017 conference, asks some important questions and in the process introduces us to some of Melbourne’s leading service design practitioners. The Service Design Now 2017 conference was fabulous, the speakers talented, and I left with more questions than answers....

The value of people ‘seeing themselves’ in the change.

Within Meld we talk a lot about the value of clients and their colleagues seeing themselves in the change. Yes, what we design has to be a reflection of the people it is designed for, their needs and desires, but the change needed to deliver...