I'm happy to have been added to the workshop program of the upcoming UX London conference being held at the Cunningham Hotel, London, April 13-15. I'll be appearing alongside such well-known industry figures as Russ Unger, Todd Warfel, Kim Goodwin, Josh Porter, Louis Rosenfeld, and others.My workshop will cover techniques for communicating behavioural insights, and the role that plays in communicating a UX strategy to your design team, the project team at-large, and business stakeholders.
Understanding human behaviour within the context of a customer journey is vital to designing and delivering a successful experience strategy. This workshop will look at how to communicate behavioural insights to influence the design process and as a integral artefact for the communication of the final experience.
If you're attending the conference, please say Hi.Steve