This post will not give you methods and approaches to walk away with and apply to your work. Instead, it is a story about my experience at the Ethnographic Praxis… […]
With this year’s theme of “Business as unusual”, SDN 2016 was sure to attract a sizeable audience, and indeed, about 700 attendees flew in to Amsterdam to learn about bringing ‘unusual’ into… […]
Within Meld we talk a lot about the value of clients and their colleagues seeing themselves in the change. Yes, what we design has to be a reflection of the… […]
How do I become a customer experience or service designer? Is there a particular path I should take? How transferable are my current skills? We get asked these questions a lot so have put together some tips for people wanting to work in this space. In a nutshell:
1. Hone your hard and soft skills.
2. Explore: read, attend events, talk to people.
3. Clear pitch when contacting employers.