We understand that it’s hard to find and train designers. We support organisations to tackle this challenge by:
- Helping them to define core design capabilities and enabling them to assess their employees against these
- Coaching and mentoring internal staff as they work alongside us to deliver projects
- Coaching and mentoring internal staff as they lead and manage internal design projects.
- Running in-house or public design workshops.
We offer a range of design training and workshops. These are frequently delivered publicly and are available in-house upon request. Our workshops include:
- Introduction to service design (1, 2 or 3 days)
- Research and journey mapping (1 or 2 days)
- Concept generation and prototyping (1 or 2 days)
- From concepts to implementation (and other challenges) (1 day)
- Critical communication skills for designers (0.5 day)
- Shaping and leading successful design projects (0.5 or 1 day)
For details about the courses, please email firstname.lastname@example.org.
Coaching staff delivering internal projects
We support our clients to deliver successful internally run projects. This approach allows us to provide targeted support and capability development. We offer the following models depending on the skills and confidence of your team:
- One day/week for each project week if your team is experienced and just wants external confirmation and a sounding board.
- Two days/week for each project week if your team wants more direct guidance and hands on support. If you go with this option, we recommend 1 day/week on-the-ground support and another day’s effort spread across the week for ad hoc support.
To discuss your needs, please call Iain Barker on 0415 607 142 or email email@example.com