We offer a range of services to help practitioners, teams, leaders and entire organisations build capability in using design approaches to drive transformational change within their organisation and for their customers.
The connection between being a human-centred, design-led organisation and being highly successful is increasingly well understood. The DMI’s Design Value Index, the UK Design Council’s Value of Design Fact Finder and the study Firms of Endearment make it clear that investment in design leads to better organisational outcomes.
- Better business performance
- Better customer experiences
- More engaged staff and lower turnover
- More collaboration between silos
- Improved organisational culture
- Greater ability to explore innovations
How we help you build capability
Hands on introduction to the approaches and mindsets of human-centred design.
Deep dive practical courses to help to build skill in specific design practices.
Design coaching and mentoring programs for leaders, practitioners, teams and organisations.
Bespoke organisational capability building programs that can define, nurture, scale and assess your organisations design capability.
Learn from experienced practitioners
Our workshops are led by experienced design practitioners who draw on practical examples and techniques that they have used themselves over years of experience.
A recent design immersion activity for the Museum of Applied Arts and Sciences (MAAS) involved a half-day collaborative concept generation workshop that brought individuals from around MAAS together to generate ideas for the future of the museum. This heralded the start of a four-month capability building program that we led within the museum.