How to get a job in service design

How do I become a customer experience or service designer? Is there a particular path I should take? How transferable are my current skills? We get asked these questions a lot so have put together some tips for people wanting to work in this space....

Great Reads from February 2016

A transition in design? At Meld Studios we often talk about the need to design appropriately at different levels to enable the maximum chance of success. Breaking design down into four levels provides us with a language to explore the relationship between these areas: artefacts, interactions,...