Our services enable organisations to explore possibilities and deliver outcomes that create greater value for all stakeholders – customers, staff, shareholders, partners and society.
Having services that meet the needs of your customers and be something your organisation and people can deliver is critical for success. We work with you and your customers to design the best possible outcomes, using human-centred design to unlock innovative ideas and bring them to life.
Since 2009 we have designed services, experiences and systems for 200 organisations across 15 industries – including health, education, museums, transportation, infrastructure, financial services, and government.
A design mindset and skillset for your people supports your organisation’s quest to be more customer-centric. We have a range of training and mentoring programs to support your transition to new ways of working.
Since 2016 we have spent over 36,000 hours helping more than 1500 people across Australia and New Zealand to learn new skills and ways of working.
Organisations recognise the value of delivering great customer experiences, but most struggle to align their organisational purpose, culture and ways of working to deliver on their customer-centred rhetoric.
Meld Studios is an award winning studio recognised for our ability to support meaningful human-centred transformation within complex organisations.