Being customer-centric, collaborative, and socially and environmentally responsible are key goals for many organisations. We provide a range of training and coaching programs to help you increase these mindsets and practices in-house.
In 2018, Good Design Australia awarded us its top accolade - Good Design of the Year - for building human-centred design capability across Queensland Government.
Since 2016 we have spent over 36,000 hours helping thousands of people across Australia, New Zealand, and Asia to learn new skills and ways of working. We have guided groups and individuals, in-person and virtually. Here are some of organisations we've helped.
We provided fortnightly coaching sessions to help CareSouth identify and co-create five new ways of improving experiences for foster carers.
A collaborative approach, fit-for-purpose toolkit and capability building framework increased awareness and uptake of human-centred design practices across Queensland Government.
The ABS is on a journey to become a human-centred organisation, with the aim of delivering better services for the people of Australia. Meld Studios is supporting ABS with this ambition. It is a multi-year journey that has started with building in-house design skills and coaching teams as they navigate a range of projects.
We helped NSW Office of Environment and Heritage (OEH) staff to better understand their customers’ experiences, needs, motivations and goals, with an aim to designing better environmental services, offers and interventions.