Service design workshops in Sydney, Canberra, Melbourne & Brisbane

We will be running a series of service design workshops in Sydney, Canberra, Melbourne and Brisbane. These workshops will immerse you in human centred design, design thinking and service design. The workshops in each city are spread across three days. You can either sign up for a...

Transition Design: Design for a Brave New World

[caption id="attachment_3919" align="aligncenter" width="764"] NASA's The Blue Marble[/caption]   The world today is complex. It is layered with complexity that didn't previously exist or that we didn’t previously understand. With this, the problems we face have become more complex. Sometimes referred to as wicked problems. As a...

Service design, interaction design & design thinking

I was recently in the position of needing to articulate for a group of people what it is I mean when I use certain phrases/terms - interaction design, service design, and design thinking in particular. For reference, here they are. They're not particularly long, or exhaustive,...