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    Understanding visitor experience to inform ACMI's design-led transformation

    July 07, 2021 In Design research, Customer experience, Service design, Digital transformation By Alison Sharp Comment (1)

    In 2015, Meld Studios helped the Australian Centre for the Moving Image (ACMI) to better understand behaviours, systems and processes surrounding the delivery of services to visitors. This enabled ACMI to develop and execute a vision for service delivery encompassing gallery spaces and enhancing...

    Understanding visitor experience to inform ACMI's design-led transformation

    Port Authority of NSW: Redefining sustainability planning

    April 22, 2020 In Organisation design By Alison Sharp Comments (0)

    We are helping the Port Authority of NSW to use the creation of its sustainability plan to model new ways of working. This project has maintained momentum despite COVID-19 challenges. It is a testament to Port Authority's responsible leadership that sustainability remains a priority at this time.

    Port Authority of NSW: Redefining sustainability planning
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