Service design workshops in Sydney, Canberra, Melbourne & Brisbane

We will be running a series of service design workshops in Sydney, Canberra, Melbourne and Brisbane. These workshops will immerse you in human centred design, design thinking and service design.The workshops in each city are spread across three days. You can either sign up for a...

Two design workshops in Melbourne this December

We are running two of our popular design workshops in Melbourne this December from our new studio. These workshops are ideal for want-to-be and practicing service designers, innovators, change managers, and folk from front-line service delivery, marketing, communications, product development and IT.Details as follows:Journey mapping, Monday...

Introduction to Service Design – Sydney workshop

For the first time we'll be running our popular 'Introduction to Service Design' two-day workshop publicly. The workshop will be run in Sydney on the 20th and 21st July.Full details about the workshop can be found at https://www.eventbrite.com/e/introduction-to-service-design-2-day-workshop-tickets-25658270578. We hope to see you there....

Meld Studios at Melbourne Knowledge Week

Meld Studios is running a hands-on introduction to customer journey mapping.Attendees will learn about customer experience design, what a current-state service map is, and how it can help your organisation.This free ticketed workshop will run on 2 May 2016 in the Melbourne Knowledge Week Hub Space.Please note that...

Scales of Interaction Design: a follow-up

I was fortunate to be able to present a talk at Interaction 16 in Helsinki on 2nd March.You can watch a video of my talk and find talks from other IxD16 presenters on the Interaction Design Association Vimeo channel.My talk looked at interaction design and how the object of design,...

Meld Studios at 2016 Design conferences

Meld Studios fosters the learning and development of our own team and also the wider design community.  That's why we each take time to share our expertise at local and international conferences. Here are some of the Design conferences we’ll be presenting at in the first...

Designing services for the enterprise

When I was 15, my neighbour introduced me to her garden. As she walked me through, she pointed to a plant and said, "That's a hosta".  Suddenly, from her naming one plant, my eyes could actually see that I was surrounded by hostas. It was in that...

Join us for our Feb Open House

It's Meld Open House time.Join us from 5pm on Friday, 5th Feb 2016 at Level 12, 99 Elizabeth St, Sydney.We'd love you to join us for a drink, a bit of food and a chat about all things design.Everyone is welcome!...

2015 Year in Review

With the Holiday season upon us it feels appropriate to take a look back at the year that was and reflect on the good, and the not-so-good.A year of new places2015 started with us signing the lease on our new Sydney studio at 99 Elizabeth...