Four weeks ago, and after four years of hearings, testimony, submissions, and research, the Royal Commission into Violence, Abuse, Neglect and Exploitation of People with Disability released its final report. It is, quite simply, a distressing read, cataloguing a systemic and nationwide failure of...

Over the years, with fairly mundane regularity, we see organisations spending their time, energy and money trying to get better and better at the wrong things.

In 2010, in an article for Core77 titled The Strategic Arc of Interaction Design, I laid out what we saw as the pathway towards greater impact for interaction designers. This pathway, and the opportunity it represented, was one of the key drivers for the formation of Meld Studios. It represented,...

If you’re an executive, it’s time to face facts. Fact is, if you never come face-to-face with your customers, you risk making the wrong choices about how best to serve them. Want to reduce that risk? Sit down with your customers and let them serve you up some real-life insights into what’s working...

We look back on 2016 as a year of contrasts: the disappointment of Brexit and the US Presidential Election juxtaposed with the birth of a child to our GM, Alison, two engagements (Dom & Laura), and the opening of our Melbourne studio.

We are well past the point where we might argue whether specific industries will or won't be impacted by technology. The answer is a very firm: yes. We must now understand how the potential afforded by new technologies will change the shape of specific industries:

With the Holiday season upon us it feels appropriate to take a look back at the year that was and reflect on the good, and the not-so-good.

There are times when you just feel lost in a sea of data...