Organisation design

Through a few conversations, you quickly learn how important the use of language can be to people and organisations. People traversing from one company to the next carry cultural and organisational baggage, and language is one of them.

Over the years, with fairly mundane regularity, we see organisations spending their time, energy and money trying to get better and better at the wrong things.

Meld Studios has been recognised as the 2022 Design Team of the Year.

If it hasn’t impacted your role or organisation by now, it inevitably will. Customer experience has steamrolled it’s way into our professional and personal lives, but what actually is it and why does it matter? And perhaps more importantly, how do you apply it?

In 2019, Meld Studios helped the City of Sydney to uncover a future way of working for a critical internal service body so that they might better inform, engage, and educate the community. This body, now known as the City Communications, comprises Marketing, Web, Creative Services, Communications...

With the recent Australian Government budget providing tax incentives for company expenditure, we can expect to see an increase in large-scale investments just around the corner. These tax incentives suddenly make it a whole lot more attractive to invest capital expenditure in digital...

Out of the horrors of Covid-19, as organisations are taking stock and re-evaluating their business models, there is an opportunity to redefine organisational purpose and create better, more human-centred organisations. Or alternatively we could be sent spiralling backwards and all the...

I love this question! Simply put, successful service design delivers outcomes that matter to all the users and stakeholders of a service.