What are the Good Design Awards?  The Good Design Awards are the highest honour for design and innovation in the country and reward projects across 12 design disciplines and 30 subcategories.  

Customer centricity, journey mapping capability, and cross-function relationship building were the main goals of our work with Central Coast Council (NSW). We used the creation of current state journey maps for five key customer transactions as a way of bringing Council staff together and...

In 2019, Meld Studios helped the City of Sydney to uncover a future way of working for a critical internal service body so that they might better inform, engage, and educate the community. This body, now known as the City Communications, comprises Marketing, Web, Creative Services,...

In 2015, Meld Studios helped the Australian Centre for the Moving Image (ACMI) to better understand behaviours, systems and processes surrounding the delivery of services to visitors. This enabled ACMI to develop and execute a vision for service delivery encompassing gallery spaces and enhancing...

We have a new ownership structure! After a year-long journey of working through existing Australian legislation, we’re excited to officially transition to being Employee-Owned by Trust. This is a huge milestone in Meld’s story, and in Australia’s company ownership story.

We’re so excited to formalise our presence on the ground in ACT, as a Canberra-based service design agency, and  welcome Cybelle Ledez a Principal Designer at Meld Studios Canberra. 

Why we're sharing this

Meld Studios is proud to support the Uluru Statement from the Heart. We accept the invitation from the Uluru Statement to all Australians to support constitutional and structural reform so Aboriginal and Torres Strait Islander people can take their rightful place in our nation. We support the...

Collaboration between public and private sector organisations is essential for addressing the complex challenges we face today because no single organisation is sufficiently influential or effective enough to drive the level of change and outcomes we need to see.

Reflection time