Concept mapping

As consultants we have to quickly understand the complex interactions of people, processes and products of our clients' businesses. This '50 foot view' is something that our clients often say they've never seen before yet is of real value for sharing project and system knowledge...

Open House. Friday July 7

We are having another open house at our studio on Friday July 7 starting at 4pm.Please come and join us, our friends, clients and colleagues from the industry as we talk all things design, experience, and everything in between.We look forward to seeing you....

Using social media to gather qualitative data

Lauren and I have been recently working on an internal project about public transport. We’ve been conducting various activities to build up a current state view of the problem – why don’t more people catch public transport?...

A tender request, please

Requests for tenders are often too restrictive, too solutions focused and don’t support the separation of process and outcome...

Meld Friday sessions: a research brainstorm

On Friday last it was my turn to organise the activity for our Meld Friday Sessions.I've been doing some prep. for a new service design project and at the same time I've been reviewing my year of being a Meldster. After this review I...

Ira Glass on storytelling

In his sold-out Sydney Festival shows in January of 2012, Ira Glass gave tips on how to tell a good story. It was a great opportunity to learn from a very talented and seasoned storyteller....

Out with the old, in with the new

Yesterday Steve and I presented some rough concepts to a client. Nothing new there, but the client's reaction to them made me reflect on the difference between my old way of working (pre-Meld) and my new methods of creating work here at Meld Studios.I used...

Picnic Festival, Amsterdam 2011

In September I was lucky enough to go to Amsterdam to attend Picnic, a three day festival of design, science, technology, media and business. Here's a short review....

Showing the story behind the data

Qualitative insights make quantitative data penetrable. A brief post on the importance of revealing the story behind the data....

Making Ideas Happen

How do you turn inspiration into action? How do you learn from failure? How do you help organisations to innovate?These were some of the questions posed at IF Talks - Making Ideas Happen – a ‘deliberately small’ gathering of thinkers and doers in Sydney on...