Motivation behaviour models driving tech product design

CIO online magazine published an article on Steve Baty talking about how the success of products such as Wii Fit and Instagram is linked to understanding and designing for user motivations and behaviour. ...

Striving for Insights from Design Research

UnderstandingThe analysis and synthesis of research data is the process by which we move from observations to understanding. As discussed elsewhere, there are a number of methods we employ to make this leap. The key consideration here is that we move beyond what we observe -...

Service design, interaction design & design thinking

I was recently in the position of needing to articulate for a group of people what it is I mean when I use certain phrases/terms - interaction design, service design, and design thinking in particular. For reference, here they are. They're not particularly long, or exhaustive,...

The progress of interaction design

(Republished from interaction.ixda.org)As the focus of the work of Interaction Designers has shifted from direct control-response interfaces to the design for behaviour and activity, the nature of our work has also shifted away from the design of discrete interactions to the consideration of complete, integrated...

In defense of negatives

The definitions we use to describe what it is that we do - be it interaction design, service design, experience design etc - tend to be coached in positive terms. We talk about designing services that are efficient and that provide differentiation; that are useful,...

Strategic arc of interaction design – UX Australia audio

The recording of my 10-minute presentation at UX Australia - the Strategic arc of interaction design (based on the Core77 article of the same name) is now available, and so are the slides.If you weren't able to make it to the conference, but would like...

core77 – the strategic arc of interaction design

I recently wrote an article for Industrial Design publication core77 about the continuum of interaction design focus and the ways in which designers of interactions can move their practice towards a more holistic, systems design.As designers of interactions broaden their perspective and take a ...