What designers can learn from change management

In early May I attended the Change Management 2014 conference in Toronto. Why? Because I wanted to spy on the change managers.Many Meld Studios projects are those that may have traditionally gone to change management companies. As change managers have been helping people deal with...

Framework of service experience: Could it work?

Many of us in the studio were fortunate to take part in UX Australia 2013, held in Melbourne at the end of August.  As always, they put on a great event (with our very own Steve Baty as one of the event organisers) and Meld...

The business of design: Jurgen Spangl (Atlassian)

For the fifth of our business of design series we talked with Jurgen Spangl, Senior Design Manager at Atlassian.In the interview Jurgen speaks of the challenges of bringing a design-centric approach to a software company, the pragmatic path he's had to take and the successes...

The business of design: Chris Khalil, News Limited

In the fourth of our the business of design series of interviews we talk with Chris Khalil. Chris is the Director of UX and Design for the publishing and media organisation News Limited.In the interview Chris discusses the importance of understanding an organisations appreciation of...

The business of design: Yasser Rashid, BBC

In the second of the our business of design series we talk to Yasser Rashid, Head of User Experience and Design for TV & iPlayer, Radio & Music at the BBC.Initiatives such as iPlayer and the Global Experience Language (GEL) mean the BBC is often...

The business of design: David Boyd, NZ Post

Today sees the publication of the first in a series of interviews we're conducting with designers and design-minded individuals plying their trade in senior roles within organisations. The interviews will be collected under the title "The Business of Design"....