What can designers learn from Malcolm Gladwell and Steve Levitt?

Alison Sharp shares 7 learnings and poses 3 questions based on Malcolm Gladwell and Steve Levitt’s talk in Sydney.I got to see renowned authors Malcolm Gladwell and Steven Levitt talk about The Future: Disrupted and Reimagined. What a treat! I found both men to be articulate and humble storytellers. Steven Levitt was particularly...

Meld Design Capability Salon Melbourne

Design capability building is one of the hot topics of 2017. Having seen the value of human-centred design, organisations are trying to scale the impact and application of design across the organisation. This creates interesting opportunities and challenges.In our latest design salon, Meld Studios and...

Building your internal design team – how to find designers

If you are struggling to find talented individuals to join your internal design team, you are not alone. This topic is one that comes up frequently in the conversations we have with our clients.People with skills in service design, human-centered design, design thinking, experience design,...

How to build a sustainable design team

I was delighted to speak at the Managing Design conference in Sydney last week. This one-day event felt like therapy for design leaders as we explored common challenges around managing design teams during times of rapid growth.I spoke about challenges that many teams face with:Scaling to...

Using design to build organisational resilience

The world is changing Today’s customers have high expectations. Among other things they want:To be recognised To receive personalised services To consume services easily - when, where and how it suits them To connect with the people around them To trust the organisations they interact with Transparency Privacy Unexpected moments of surprise and...

Designing services for the enterprise

When I was 15, my neighbour introduced me to her garden. As she walked me through, she pointed to a plant and said, "That's a hosta".  Suddenly, from her naming one plant, my eyes could actually see that I was surrounded by hostas. It was in that...

Melbourne, here we come!

We are excited to announce that Meld Studios will be establishing a second studio in Melbourne! We know it takes time to make a place a home, and so we start our journey!Our clients:  We have several existing Melbourne-based clients, such as Telstra and the State Library...

The changing nature of design

This morning Janna and I attended the launch of Lauren Tan's new book. Design Transitions looks at the changing nature of design practice through the eyes of 42 design studios from around the world.One of the key themes from Lauren's research is the way that design has become more collaborative –...