Author Archives: Steve
eBook lending
I’ve always viewed the inability to lend an eBook to a friend or family-member as a severe degradation of the book-reading experience. A loss that has arisen from the differences in copyright and digital rights management as they’re applied to [...]
In defense of negatives
The definitions we use to describe what it is that we do – be it interaction design, service design, experience design etc – tend to be coached in positive terms. We talk about designing services that are efficient and that [...]
Strategic arc of interaction design – UX Australia audio
The recording of my 10-minute presentation at UX Australia – the Strategic arc of interaction design (based on the Core77 article of the same name) is now available, and so are the slides.If you weren’t able to make it to [...]
Quick takeaways from SDN Conference Berlin
We attended the Service Design Network conference in Berlin last week, where Service Design practitioners from around the world (mostly Europe) gathered to share their insights. Here are 6 high-level takeaways: The distinction between Service Design and Design thinking is [...]
Solving complex problems through design
The current issue of Interactions magazine contains an article of mine that looks at the qualities of design. In particular, those qualities that make it better suited to solving complex problems than other problem-solving approaches. Design is a broad arena [...]
core77 – the strategic arc of interaction design
I recently wrote an article for Industrial Design publication core77 about the continuum of interaction design focus and the ways in which designers of interactions can move their practice towards a more holistic, systems design. As designers of interactions broaden [...]
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