Tools and techniques

Meld’s Advocacy Framework: Making our purpose tangible

[caption id="attachment_5312" align="alignnone" width="857"] Imagery from HUMAN by Yann Arthus-Bertrand[/caption] It’s an exciting time for Meld Studios. As we celebrate our 10th year in 2019, we look back in pride at how we have partnered with individuals and organisations to create better services and to change...

Using human-centred design methods in museums

Over five months in 2017 we coached over 40 staff from the Museum of Applied Arts & Sciences (MAAS) in human-centred design methods using a ‘design sprint’ process. The goal of each sprint was to generate and test ideas to improve the visitor experience in the...

Field Research Masterclass with Jan Chipchase

Meld Studios is excited to host a masterclass with Jan Chipchase. Jan has extensive experience running international field work projects, is the founder of Studio D Radiodurans, and the author of The Field Study Handbook. In this full day workshop Jan will show you how to run...

Presenting on service design in New Orleans

Earlier this month I co-presented at the Museum Computer Network conference in New Orleans. My co-presenters were Ariana French from the Museum of Natural History in New York, and Dana Mitroff Silvers from San Francisco-based consultancy Designing Insights. The theme of this year's conference was the...

Quick guide: how to create a blog post without writing

I caught up with my friend Lauren Currie (aka Red Jotter) in London a few weeks ago and we spoke about her latest project, #upfront. The project is a response to the common issues people face in sharing their thoughts and opinions through public speaking....

The pulse of the city

This April I had the opportunity to attend the Design & The City event in Amsterdam. It was a 4-day event with local universities, agencies and municipalities hosting talks and workshops across the city. The main conference saw a number of interesting projects presented and...

Scales of Interaction Design: a follow-up

I was fortunate to be able to present a talk at Interaction 16 in Helsinki on 2nd March. You can watch a video of my talk and find talks from other IxD16 presenters on the Interaction Design Association Vimeo channel. My talk looked at interaction design and how the object of design,...