This post will not give you methods and approaches to walk away with and apply to your work. Instead, it is a story about my experience at the Ethnographic Praxis in Industry Conference (EPIC) 2016 and how it confronted how I see my role as a designer, and continues to challenge me to be the best...
Showing is more effective than telling. Here’s why. Being able to think and communicate visually is a core skill of our job as designers and facilitators. Communicating visually does not mean creating elaborate artworks that look like the real thing. What we practice at Meld is far simpler and...
In March 2014 Meld worked with the State Library of Victoria to re-design the Library’s service model and improve the customer and staff experience. The new service model re-zones the library’s spaces to better align with designated services, integrates digital and on-site services, simplifies...
If you’re anything like me, your starting point is perfection. But striving for perfection stops me from getting everything I know onto the page. I get hung up on how to articulate a single thought, or getting details like names, dates, and places right before moving on. I am constantly starting...
Recently Meld Studios partnered with the State Library of Victoria to help envision a way it might do things differently (and better) in the future. A future where the services they offered remained relevant to customers and created positive experiences for visitors and staff.
Since joining Meld Studios as a designer I have helped build and create current and future state maps, road maps and sketches that communicate abstract concepts, processes and interactions. The maps I have worked on help organisations see the ‘50-foot view’ of their organisation: who plays a part...