Animal metaphors are common in business circles. The other day Karina and I were discussing the type of work we do around organisational culture. We spend an increasingly large amount of time talking about tigers, elephants, Trojan horses and the impact these ‘Trojan horse’ projects...
In the next Meld Design Salon, we’ll be talking all things transport. Jordana Blank from Transport for Victoria, and Andrew Kendall from Sydney Metro will offer their unique experiences and perspectives on the importance—and challenges—of implementing a Human Centred Design approach in the government transport...
The program for next year's Sydney Design Festival is open for submissions.The theme this year is 'Accessing Design' – something that we are particularly interested in exploring. How can we design with audiences that are traditionally ignored (actively or passively)? How can design be used to balance...
Here at Meld we are passionate about improving the everyday lives of people as they interact with the world around them. To do this we employ various methods related to human-centred design to better understand the impacts that environments and systems have on people, then work with...
Karina and I were delighted to share our experiences and thoughts around human-centred organisational transformation at the Intersection conference in Prague last week. The conference brought together executives, architects, designers, change managers and others with a shared interest in helping organisations become better versions of themselves.Our...
I have just published an article over at Medium based on the talk I gave at this year's UX Australia. The article captures my reflections on the role human-centred designers should be playing to help organisations become better versions of themselves.The talk is inspired by...
Iain spoke about the inter-relationship between organisational culture and customer experience at this year's UX Australia – and was interviewed about his talk and general experiences within the UX community...
We are delighted to announce that we'll be running our popular service design workshop series again in Canberra on 29th to 31st October. Please join us for one or all three days of theory, practice and fun around service design:Day One: Customer research and...
Building on last month's webinar on transforming organisations with design, we will be running a new one-day workshop on 'Leading human-centred design for organisational transformation' in Canberra and Sydney in July.The workshops build on our experience bringing a human-centred mindset to a range of public...
[caption id="attachment_4903" align="aligncenter" width="960"] Credit: Good Design Awards[/caption]Meld Studios and Queensland Government’s One Stop Strategy and Implementation Office won the Good Design Award® of the Year for the Growing Human-Centred Design Across Queensland Government project. The winning project aims to embed human-centred design across Queensland Government...
