Imagery from HUMAN by Yann Arthus-Bertrand
January is a time of natural reflection and gathering. At Meld, it's part of our DNA to do this as a collective, and MeldFest is a time for us to align and define who we are as Meld together, the role we play, and the paths we wish to forge or follow.
At the beginning of 2018 everyone at Meld came together to define our priorities for the year and look key aspects of our business, our work, and our relationships with each other. One of the key outputs from those efforts was a re-articulation of our values, and a re-affirmation of our purpose...
Most people in most organisations are in a fairly unenviable situation – their organisation is switching on to “customer-centricity”, yet they have absolutely no direct interaction with customers to provide insight into their actions and decisions.