CareSouth foster carers provide homes for young people not living with their families. Recognising the role of carers is becoming more complex, and all families are different, CareSouth partnered with Meld Studios to coach an internal team to better understand issues faced by foster carers and...

If it hasn’t impacted your role or organisation by now, it inevitably will. Customer experience has steamrolled it’s way into our professional and personal lives, but what actually is it and why does it matter? And perhaps more importantly, how do you apply it?

In 2019, Meld Studios helped the City of Sydney to uncover a future way of working for a critical internal service body so that they might better inform, engage, and educate the community. This body, now known as the City Communications, comprises Marketing, Web, Creative Services,...

NSW Environment Protection Authority (EPA) partnered with Meld Studios to take a human centred approach to developing and evaluating effective messaging to inform communities about the risks of receiving contaminated ‘free fill’. Involving audience members in the design of these campaigns (as...

In 2015, Meld Studios helped the Australian Centre for the Moving Image (ACMI) to better understand behaviours, systems and processes surrounding the delivery of services to visitors. This enabled ACMI to develop and execute a vision for service delivery encompassing gallery spaces and enhancing...

We have a new ownership structure! After a year-long journey of influencing Australian legislation, we’re excited to officially transition to being Employee-Owned by Trust. This is a huge milestone in Meld’s story, and in Australia’s company ownership story.

We’re so excited to formalise our presence on the ground in ACT, as a Canberra-based service design agency, and  welcome Cybelle Ledez a Principal Designer at Meld Studios Canberra. 

This month we’re re-launching the Introduction to Human-Centred Design workshops!

Why we're sharing this

Some time ago we did a piece of work to help Census consider the perspectives of people who identify as LGBTIQ+ in relation to the topics of sex and gender, and the potential expression of these topics in the coming census.