Capability building (3)

Design can begin with understanding. Understanding a product or a service yes, and understanding the lives of people interacting with these products and services.

Why did we introduce a skills matrix?

Today I spent lunch with students and staff at Tractor Design School in Surry Hills, chatting about the design process and pathways into the design industry.

If you are struggling to find talented individuals to join your internal design team, you are not alone. This topic is one that comes up frequently in the conversations we have with our clients.

I was delighted to speak at the Managing Design conference in Sydney last week. This one-day event felt like therapy for design leaders as we explored common challenges around managing design teams during times of rapid growth.

After years of working with people in large, complex organisations I’ve come to the realisation that the basis of passionate engagement is healthy positive relationships.