The pulse of the city

This April I had the opportunity to attend the Design & The City event in Amsterdam. It was a 4-day event with local universities, agencies and municipalities hosting talks and workshops across the city. The main conference saw a number of interesting projects presented and...

Designing services for the enterprise

When I was 15, my neighbour introduced me to her garden. As she walked me through, she pointed to a plant and said, "That's a hosta".  Suddenly, from her naming one plant, my eyes could actually see that I was surrounded by hostas. It was in that...

Meld Studios wins Best Overall Service Design in Good Design Awards

"A shining example of service design excellence at its very best" Codesigning the Future of the State Library of Victoria by Meld Studios has been recognised with the coveted Good Design Award® Best Overall, Australia’s oldest and most prestigious award for excellence in design and innovation. The...

The Scale of Service Design

As we introduce ourselves to new colleagues and potential clients, we are constantly reflecting on how we describe the work we do. How do we get people from zero to 60, understanding what we mean by service design and what that means for them or...