Team winning Good Design Gold Award

Meld Studios awarded Gold at Good Design Awards 2019

Meld Studios is excited to receive a prestigious Good Design Award Gold accolade in the Service Design category this year, our 5th Good Design Award so far.Meld Studios worked with Sydney Metro and Transport for NSW to pioneer a human-centred approach toward transport planning. Using...

Upcoming with Meld in March

There are so many opportunities for you to come, learn and discuss with Meld Studios in March. Take a look and join us!  Service Design Workshops – Canberra March 5, 6 & 7, 9am – 5pm Join us for these three single-day workshops in which we will immerse...

Presenting on service design in New Orleans

Earlier this month I co-presented at the Museum Computer Network conference in New Orleans. My co-presenters were Ariana French from the Museum of Natural History in New York, and Dana Mitroff Silvers from San Francisco-based consultancy Designing Insights.The theme of this year's conference was the...

Transition Design: Design for a Brave New World

[caption id="attachment_3919" align="aligncenter" width="764"]NASA's The Blue Marble[/caption] The world today is complex. It is layered with complexity that didn't previously exist or that we didn’t previously understand. With this, the problems we face have become more complex. Sometimes referred to as wicked problems. As a...

What service design IS, and what it IS NOT

I had the fortune of attending a service design gathering this month, surrounded by senior service design leadership and practitioners. The focus of the discussion was on what service design IS, and what it IS NOT.While many may balk at the ongoing "definition of service design"...