Since joining Meld Studios as a designer I have helped build and create current and future state maps, road maps and sketches that communicate abstract concepts, processes and interactions. The maps I have worked on help organisations see the ‘50-foot view’ of their organisation: who...
Every standard framework we adopt in our work is chosen to offer a new perspective on an old problem and, in some cases, better enable us to meet the challenges of the future. But in overcoming the blind spots of our old mental frameworks we...
The first Friday of every month, we throw open our doors at 4pm and invite you and yours to come and visit us. Gab about design, the weather, whatever! Point is to take a break and catch up. Join us this Friday, 4 October, from 4pm! Will...
As consultants we have to quickly understand the complex interactions of people, processes and products of our clients' businesses. This '50 foot view' is something that our clients often say they've never seen before yet is of real value for sharing project and system knowledge...
As technology pervades our modern life, a truly elegant interaction becomes one in which the interface - the controls - disappear, and the functions of a 'smart object' become inherent to the object itself. Two recent examples give me hope that we're starting to get...
The toll structure on Sydney's cross-city tunnel encourages drivers to behave in exactly the opposite way to the behaviour desired by the planning authorities. Traffic in Sydney's CBD is a chronic problem, and never is it more so that during the peak-hour rush. To help alleviate...
It would be a bland understatement to describe 2012 as a roller-coaster. As a relatively small design studio we have been buffeted about by large market forces, and it has taken its toll. And yet as we approach the end of the year and take...
Lauren and I have been recently working on an internal project about public transport. We’ve been conducting various activities to build up a current state view of the problem – why don’t more people catch public transport?...
We've been researching pain points in Sydney public transport services, customer experiences that support airline cost-cutting initiatives, trends in virtual learning, and optimisation of the work place. We'll publish our thoughts soon, but in the meantime feel free to ask us about it....
Requests for tenders are often too restrictive, too solutions focused and don’t support the separation of process and outcome...
