December 19, 2011
Reflections on 2011
2011 has been an exciting year for Meld Studios. The following are some of the highlights of the year....
December 2, 2011
Service Design: A Twitter discussion with Dave Gray & friends
The following conversation took place via Twitter on Tuesday 29th November (late Monday 28th November in north america) between myself, Dave Gray, and a variety of other people. The topic was Service Design, with two main sub-topics: the main challenge for organisations contemplating service design/delivery;...
November 28, 2011
Some of the ideas you won’t hear from me this week…
I'm very frustrated right now, having just received an email telling me that my presentation at a conference on customer self-service has to be cancelled due to a contractual conflict with the conference sponsor. I had been asked at short notice - last Monday - to...
October 13, 2011
Picnic Festival, Amsterdam 2011
In September I was lucky enough to go to Amsterdam to attend Picnic, a three day festival of design, science, technology, media and business. Here's a short review....
June 24, 2011
Showing the story behind the data
Qualitative insights make quantitative data penetrable. A brief post on the importance of revealing the story behind the data....
June 15, 2011
Scott McCloud at the Sydney Opera House
A group of the Meldsters are pleased to have tickets for Scott McCloud at the Sydney Opera House on Sunday 21st August. ...
April 29, 2011
Making Ideas Happen
How do you turn inspiration into action? How do you learn from failure? How do you help organisations to innovate? These were some of the questions posed at IF Talks - Making Ideas Happen – a ‘deliberately small’ gathering of thinkers and doers in Sydney on...
April 4, 2011
New Meld Studios website
It gives us great pleasure to be able to launch the new Meld Studios website [I feel a bit like the Queen launching a new ship - minus the champagne on a rope]. ...
January 30, 2011
Niina, Jono and Kimberley, welcome to Meld Studios!
...and now we are six.Meld Studios is excited to introduce three very talented individuals that will strengthen and broaden our studio's capabilities. Please join me in welcoming Niina Talikka, Jono Yang and Kimberley Crofts. Take a look at their bios. We're not only excited about having more...
December 6, 2010
In defense of negatives
The definitions we use to describe what it is that we do - be it interaction design, service design, experience design etc - tend to be coached in positive terms. We talk about designing services that are efficient and that provide differentiation; that are useful,...