It was about 12 years ago that the Web design community - in particular those people interested in aspects of Websites such as their structure (information architects), usefulness (strategists), utility (usability practitioners), and interactions (interaction designers and HCI folks) - coalesced the need to take...
Steve received several mentions in the press during the lead up to the recent X Media Lab "Global Media Ideas" event in Sydney. Steve's interview about Australia being on the cusp of a design-led innovation boom was published on the X Media lab website, by...
We've been working on a good mix of high-level strategy and detailed design projects, and our studio is covered in no less than 5000 Post-it notes. We've also been chatting with potential clients in the States and our good friends in Hong Kong. Find out...
Understanding The analysis and synthesis of research data is the process by which we move from observations to understanding. As discussed elsewhere, there are a number of methods we employ to make this leap. The key consideration here is that we move beyond what we observe -...
This is the first in what aims to be regular posts about what's been going on in the world of Meld. We kicked-off the year with Iain doing some research and strategy work in New Zealand. This made for some very interesting sketches and Jono...
What follows is a response to Adam Connor's attempt to articulate his personal definitions and beliefs about UX Design. I appreciate the effort required to make such an attempt, and respect that these are his beliefs and will try to respond as such. It is probably...
On Friday last it was my turn to organise the activity for our Meld Friday Sessions. I've been doing some prep. for a new service design project and at the same time I've been reviewing my year of being a Meldster. After this review I...
In his recent article "Heart of Darkness: A mild polemic" Jon Kolko quotes a line from me. We had been discussing the article and the topic; here is the full version of what I wrote. I didn't want it to get lost by the wayside...
In his sold-out Sydney Festival shows in January of 2012, Ira Glass gave tips on how to tell a good story. It was a great opportunity to learn from a very talented and seasoned storyteller....
I was recently in the position of needing to articulate for a group of people what it is I mean when I use certain phrases/terms - interaction design, service design, and design thinking in particular. For reference, here they are. They're not particularly long, or exhaustive,...
