Thoughts - Meld Studios

How to build a sustainable design team

May 24, 2016 In Capability Building, The business of design By Alison Sharp Comments (0)

I was delighted to speak at the Managing Design conference in Sydney last week. This one-day event felt like therapy for design leaders as we explored common challenges around managing design teams during times of rapid growth. I spoke about challenges that many teams face with: Scaling to...

Workshops won’t save you

May 1, 2016 In Design By Janna DeVylder Comments (0)

With the corporate push for collaboration and co-creation, more and more business challenges are met with a response of “Let’s have a workshop!” There is always hope in this statement, a hope that the workshop will just ‘fix’ the challenge at hand. Here’s the thing...

Service design in museums

April 18, 2016 In Design By Kimberley Crofts Comments (1)

In late 2015 Meld worked with the Australian Centre for Moving Image (ACMI) in Melbourne to help them understand the current visitor experience. I was fortunate to be invited to co-present on this project by Seb Chan, ACMI’s Chief Experience Officer at the Museums and...

Meld Studios at Melbourne Knowledge Week

March 31, 2016 In Design, Events, Presenting By Jeremy Yuille Comments (0)

Meld Studios is running a hands-on introduction to customer journey mapping. Attendees will learn about customer experience design, what a current-state service map is, and how it can help your organisation. This free ticketed workshop will run on 2 May 2016 in the Melbourne Knowledge Week Hub Space. Please note that...

Scales of Interaction Design: a follow-up

March 22, 2016 In Design, Events, Presenting, Tools and techniques By Steve Baty Comments (0)

I was fortunate to be able to present a talk at Interaction 16 in Helsinki on 2nd March. You can watch a video of my talk and find talks from other IxD16 presenters on the Interaction Design Association Vimeo channel. My talk looked at interaction design and how the object of design,...

Using design to build organisational resilience

March 22, 2016 In Capability Building By Nova Franklin Comments (0)

The world is changing Today’s customers have high expectations. Among other things they want: To be recognised To receive personalised services To consume services easily - when, where and how it suits them To connect with the people around them To trust the organisations they interact...

How language shapes understanding

March 7, 2016 In Musings By Kimberley Crofts Comments (0)

I have posted previously on the use of positive language in critiquing work – the power of 'YES, AND…". In this post I explore a few ways in which the limitations of language can lead to misunderstanding. 'The limits of language mean the limits of my...

Meld Studios at 2016 Design conferences

March 4, 2016 In Design, Events, Presenting By Jen Comments (0)

Meld Studios fosters the learning and development of our own team and also the wider design community. That's why we each take time to share our expertise at local and international conferences. Here are some of the Design conferences we’ll be presenting at in the first...

How to be a more effective communicator: Part 2 Build a Sketchnote Bible

March 2, 2016 In Design, Tools and techniques By Sabina Popin Comments (0)

Sketchnoting can help you be a more effective visual communicator. Here's how: Sketchnoting is a visual alternative to traditional note taking. It combines the use of visuals (images, shapes, connectors) and text for recording information and ideas. Sketchnoting focuses on capturing only the most important or...

Great Reads from February 2016

February 26, 2016 In Design, Great Reads, Musings By Oliver Dykes Comments (0)

A transition in design? At Meld Studios we often talk about the need to design appropriately at different levels to enable the maximum chance of success. Breaking design down into four levels provides us with a language to explore the relationship between these areas: artefacts, interactions,...