Thank you for an amazing 2018

At the beginning of 2018 everyone at Meld came together to define our priorities for the year and look key aspects of our business, our work, and our relationships with each other. One of the key outputs from those efforts was a re-articulation of our...

Designing for designers

My name is Laura, I am the Studio Manager for Meld Studios in Sydney and Melbourne. This blog post is about my experience at Meld and how it has shaped me, my role and changed my mindset as a whole. Background I come from a corporate background...

Organisational empathy programs

Most people in most organisations are in a fairly unenviable situation – their organisation is switching on to “customer-centricity”, yet they have absolutely no direct interaction with customers to provide insight into their actions and decisions. Add to this the fact that those working at the...

Purpose should drive culture

Most organisations have a well-intentioned purpose or mission that is their foundation stone. The purpose defines their reason for being – this is why we established our business, this is what we set out to achieve, it is what we collectively strive for. The purpose...

Celebrating Fortitude Valley Housing Service Centre’s win at the Queensland Premier’s Awards for Excellence

Great to see our work with the Queensland Department of Housing and Public Works to co-design the Fortitude Valley Housing Service Centre win the "customer focus" category of the Queensland Government's 2018 Premier's Awards for Excellence overnight. We were delighted to hear that "In the first three months of...