Culture is not a numbers game

Culture is a hot topic. Not only has the connection between organisational culture and profitability been firmly established, but also boards and executives are learning the increased personal accountability they have for culture.In this climate there is naturally a search towards solutions. High on the list of...

Thank you for an amazing 2018

At the beginning of 2018 everyone at Meld came together to define our priorities for the year and look key aspects of our business, our work, and our relationships with each other. One of the key outputs from those efforts was a re-articulation of our...

Organisational empathy programs

Most people in most organisations are in a fairly unenviable situation – their organisation is switching on to “customer-centricity”, yet they have absolutely no direct interaction with customers to provide insight into their actions and decisions.Add to this the fact that those working at the...